Motor Claims Procedure

Comprehensive Insurance Claim – Required Documents & Procedures

If the Police Kroka is available, the following documents are required:

• Notification of the accident scheme.
• A copy of the vehicle’s license.
• The driver's license.
• A copy of the vehicle owner’s identity card.

If the accident is against an unknown driver, the following documents are required:

• A certified report from Traffic Management.
• A copy of the vehicle’s license.
• A copy of the vehicle owner’s identity card.

In the case of theft, the following documents are required:

• A theft report issued by the Police Station.
• Vehicle license, or explanations from the Drivers and Vehicles Licensing Department (DVLD) if the entire vehicle is stolen.
• A certified public prosecutor’s decision if six months pass without the vehicle being found.
• A judicial undertaking from the DVLD before receiving compensation.

In case of vehicle fire, the following documents are required:

• A report issued by the Police Station.
• Civil Defense report.
• Criminal Investigation report.
• Public Prosecutor's decision.